Case Status is a client communication platform for law firms that connects to existing case management systems. It centralizes status updates, secure messaging, document uploads, and video into a branded client app, reducing repetitive phone calls and improving client experience.
Product
Case Status
Use cases
Last updated
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What Case Status does
The product integrates with CMS platforms including Clio, MyCase, FileVine, SmartAdvocate, Neos, and Salesforce, requiring no new workflows or double entry. Firms get real-time status updates and password-free client login. Case Status also captures client satisfaction feedback tied to Net Promoter Score and automatically solicits Google reviews and referrals from happy clients. It is trusted by over 600 firms globally, including personal injury and plaintiff-side practices.
What it does
Case Status core capabilities
Connect to your CMS
Integrates with Clio, MyCase, FileVine, SmartAdvocate, Neos, Salesforce
Branded App
Real-time status updates, secure messaging, document uploads, video
Reviews and Referrals
Automatically solicits Google reviews and referrals from satisfied clients
Net Promoter Score
Satisfaction question at every stage tied to NPS
Technical specifications
- CMS integrations: Clio, MyCase, FileVine, SmartAdvocate, Neos, Salesforce
- Secure messaging
- Document uploads
- Video messaging
- Password-free login
- Google reviews integration
Who it is for
Who Case Status is built for
Target audience
- Large Law Firm
- Mid-Sized Law Firm
Case studies
No case studies yet
Case Status doesn’t have a client-confirmed case study on DreamLegal yet. Try exploring different products for exploring case studies.
Trust & compliance
Case Status security at a glance
Security certifications
Named enterprise customers
Pricing details
Case Status pricing
Starting price
Pricing model
Free version
Product videos & screenshots
See Case Status in action
Product interface
Case Status Interface
Comparisons
Popular Case Status comparisons
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Transparency
Case Status sources
Pages used to generate and verify this profile.
FAQs
Frequently asked questions about Case Status
No. Case Status connects to case management systems firms already use, including Clio, MyCase, FileVine, SmartAdvocate, Neos, and Salesforce. Staff continue working in their existing platform with no new workflows or double data entry required.
Clients access Case Status through the firm's branded app experience. Login requires no passwords. The app provides real-time case status updates, secure messaging, document uploads, and video communication in a single centralized interface.
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