Hotline & Case Management (Ethico)

Hotline & Case Management (Ethico): Ethics & Investigations software

Humans at the center of compliance

DL Score 90 · Elite
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Ethics & InvestigationsCase ManagementGRC (Governance, Risk & Compliance)

Ethico provides ethics and compliance software for compliance teams, combining a configurable case management system with a 24/7 hotline and intake service. ⁣​‌‌⁠⁠⁠‍‌​​​‍‍‌‌‍⁣It automates routing, documentation, and deadline tracking, serving 1,500+ organizations across healthcare, higher education, and enterprise sectors.

Product

Hotline & Case Management (Ethico)

Headquarters

United States

Last updated

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Overview

What Hotline & Case Management (Ethico) does

The platform integrates anonymous reporting, disclosures, credential screening, risk assessment, analytics, and exit interviews into one connected system. ⁣​‌‌⁠⁠⁠‍‌​​​‍‍‌‌‍⁣Workflows are drag-and-drop configurable without IT involvement and integrate with HRIS and identity providers via pre-built connectors and RESTful APIs. Ethico reports a 23.7-day average case closure versus a 42-day industry benchmark, includes configuration changes and training at no extra cost, and maintains a $5M accuracy guarantee on sanction screening.

What it does

Hotline & Case Management (Ethico) core capabilities

Case Management

Intelligent workflows guiding investigations from intake to resolution.

Hotline & Intake Services

24/7/365 phone, web, and mobile intake with under-2-hour delivery.

Disclosures (COI, Gifts)

Configurable forms with branching logic and automated routing.

Screening & Credentials

Continuous screening against OIG, SAM, and 1,000+ global databases.

Risk Assessment

Structured assessments with heat maps and action tracking.

Data Analytics & Reporting

Real-time dashboards with benchmarking against 1,500+ peers.

Technical specifications

  • RESTful APIs
  • Pre-built HRIS and identity provider connectors
  • Single sign-on
  • Role-based dashboards
  • Immutable audit trail
  • Drag-and-drop configuration
  • Benchmarking against 1,500+ peer programs
  • $5M ActionCheck Guarantee on sanction screening

Who it is for

Who Hotline & Case Management (Ethico) is built for

Target audience

  • In-House Legal Teams

Team size

  • 201-500
  • 500+

Case studies

No case studies yet

Hotline & Case Management (Ethico) doesn’t have a client-confirmed case study on DreamLegal yet. Try exploring different products for exploring case studies.

Trust & compliance

Hotline & Case Management (Ethico) security at a glance

Security certifications

SSO/SAMLRBACImmutable audit trailEncryption

Named enterprise customers

DoorDashDuke HealthAllstateGameStopYale UniversityBlueCross BlueShield

Pricing details

Hotline & Case Management (Ethico) pricing

Starting price

Contact for pricing

Pricing model

Tiered/package-based

Free version

Not offered

One transparent subscription price covering software, configuration, training, and support.

Product videos & screenshots

See Hotline & Case Management (Ethico) in action

Product interface

Hotline & Case Management (Ethico) Interface

Comparisons

Popular Hotline & Case Management (Ethico) comparisons

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Transparency

Hotline & Case Management (Ethico) sources

Pages used to generate and verify this profile.

  1. 1https://www.ethico.com

FAQs

Frequently asked questions about Hotline & Case Management (Ethico)

Ethics and compliance software helps organizations manage their compliance programs through configurable workflows, anonymous reporting, case management, risk assessment, and analytics. Ethico centralizes these functions into one connected system, enabling teams to resolve cases faster, surface risks proactively, and demonstrate program value through board-ready reporting and audit-ready documentation trails.

Ethico provides dedicated implementation support with included training that gets teams productive immediately. Investigators reach proficiency in about 2 hours and administrators in 4 hours, based on 200+ hours of user research. Configuration changes are included at no extra cost, and ongoing support responds in an average of 97 minutes across 12,000+ tickets measured.

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