Global Relay: Regulatory Compliance software
Communications intelligence
Global Relay is a communications compliance platform for regulated organisations, covering capture, archiving, supervision and discovery of business communications. It captures voice, mobile, chat, email and AI channels in real time, then standardises them into one structured, governed record set. The platform is positioned for the world's largest and most regulated organisations, including firms in finance, healthcare, government, energy and insurance, as well as corporates. Its products are sold as a single integrated platform.
Product
Global Relay
Headquarters
United States, United Kingdom, Canada
Last updated
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What Global Relay does
The platform works in stages. Connectors capture communications data in real time, inline AI models enrich each message as it is archived, and the governed data can then feed search, policy, eDiscovery, surveillance review and AI-driven analysis. Records are validated against a single schema so these functions run on consistent data. The vendor describes its AI features as explainable, policy-controlled, region-locked and auditable. The product is built for highly regulated sectors, namely finance, healthcare and life sciences, government, energy, corporates and insurance. It states support for SEC, FINRA, MiFID II and FCA-regulated firms. The vendor cites a Leader placement in the 2026 Gartner Magic Quadrant for Digital Communications Governance and Archiving Solutions. Data is hosted in Global Relay's private cloud with region-locked residency options. The company states it holds SOC 2 Type II and ISO 27001 certifications and supports SEC 17a-4, FINRA 4511, MiFID II, GDPR, UK GDPR, HIPAA and FedRAMP-ready environments. Access is role-based and monitored continuously. The products are offered together as one platform across messaging, connectors, archive, surveillance, eDiscovery and an AI Assistant, with 24/7/365 support and one dedicated contact.
What it does
Global Relay core capabilities
App
Compliant messaging on any channel.
Connectors
Captures communications in real time through over 70 connectors.
Archive
Enriches, stores, manages and analyses archived communications data.
Surveillance
Monitors at-risk communications.
eDiscovery
Searches and retrieves communications data for discovery and legal hold.
AI Assistant
Searches, generates and acts across one connected system.
Constant Integrity Check
Verifies every message continuously for completeness and integrity.
Technical specifications
- More than 70 dedicated connectors
- MCP connectors for AI agents
- Inline AI models: classification, PII/PHI detection, OCR, translation
- Real-time transcription and translation across 50+ languages
- Private cloud hosting with region-locked residency options
- Single common data schema across all communication types
- Channels: WhatsApp, SMS, iMessage, Signal, WeChat, Telegram, LINE, 100+ more
Who it is for
Who Global Relay is built for
Target audience
- In-House Legal Teams
- Chambers & Individual Lawyers
Team size
- 500+
Case studies
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Trust & compliance
Global Relay security at a glance
Security certifications
Named enterprise customers
Pricing details
Global Relay pricing
Product videos & screenshots
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Product interface
Global Relay Interface
Comparisons
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Transparency
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FAQs
Frequently asked questions about Global Relay
Yes. According to Global Relay's website, Global Relay captures WhatsApp, SMS, iMessage, Signal, WeChat, Telegram, LINE and over 100 additional channels for SEC, FINRA, MiFID II and FCA-regulated firms. Communications are captured at source with tamper-evident retention, which the vendor states is designed to meet SEC 17a-4 and MiFID II recordkeeping rules.
Yes. The vendor states it holds SOC 2 Type II and ISO 27001 certifications and supports GDPR, UK GDPR, HIPAA, SEC 17a-4, FINRA 4511, MiFID II and FedRAMP-ready environments. All data is hosted in its private cloud with region-locked residency options.
According to Global Relay's website, Global Relay AI provides real-time transcription, translation, sentiment analysis and risk classification across more than 50 languages. Each model output is described as explainable, policy-controlled, region-locked and auditable, and the platform is certified to ISO 27001 and SOC 2 Type II.
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