JustAct is an AI-powered dispute resolution platform founded in 2019 and headquartered in India. It serves legal service providers, individual consumers, and corporate legal teams seeking technology-assisted alternatives for resolving disputes.
Product
JustAct
Use cases
Founded
2019
Headquarters
India
Founders
Nidhi Singh, Anurag Mehrotra
Last updated
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What JustAct does
What it does
JustAct core capabilities
End-to-End Digital Dispute Resolution
JustAct provides a fully digitized workflow for resolving disputes from initial filing to final settlement. Parties can initiate, manage, and conclude disputes without any physical presence, making the process accessible and convenient for all stakeholders.
Certified Neutral Network
The platform maintains a curated network of certified mediators and arbitrators across multiple domains including commercial, consumer, and financial disputes. Intelligent case routing matches disputes with the most appropriate neutral based on expertise and availability.
Enforceable Digital Settlements
Settlements reached through JustAct are legally binding and compliant with Indian arbitration and conciliation law. Digital signatures and audit trails ensure that agreements are enforceable and admissible in court if needed.
Real-Time Communication Tools
Integrated messaging, document exchange, and video conferencing enable all parties and neutrals to communicate securely within the platform. This eliminates delays and ensures all communications are tracked and preserved for the record.
Enterprise Dispute Management Dashboard
Businesses handling high volumes of disputes benefit from a centralized dashboard offering case status tracking, resolution timelines, outcome analytics, and reporting. This enables legal operations teams to monitor performance and identify trends across their dispute portfolio.
Who it is for
Who JustAct is built for
Target audience
- In-House Legal Teams
Case studies
No case studies yet
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Pricing details
JustAct pricing
Starting price
Pricing model
Free version
Usage-based, transaction fee, and services revenue model
Comparisons
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Transparency
JustAct sources
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FAQs
Frequently asked questions about JustAct
Yes, JustAct operates in compliance with India's Arbitration and Conciliation Act, 1996, and the Information Technology Act, 2000. Settlements and awards generated through the platform are legally enforceable, and digital signatures applied to agreements carry the same legal weight as physical signatures under Indian law.
JustAct supports a wide range of dispute types including commercial contract disputes, consumer complaints, financial and loan recovery cases, e-commerce conflicts, employment disputes, and insurance claim disagreements. The platform is designed to handle both low-value consumer disputes and high-value commercial arbitrations.
JustAct uses an intelligent case routing system that evaluates the nature, domain, and complexity of the dispute to match it with the most suitable certified neutral from its network. Parties are typically given the opportunity to review and accept the assigned neutral before proceedings commence, ensuring transparency and fairness in the selection process.
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