Maya: Features, Software Overview & Case Studies
Supporting access to justice for all
Maya is Legal Fundi's free AI WhatsApp chatbot that provides general legal information to the public in South Africa. It answers legal questions, explains rights, and guides users through legal steps across topics including family law, labour law, housing, and social grants. Based on the Paralegal Manual 2025, Maya is available 24/7 in English, Afrikaans, and isiXhosa, serving 300,000 monthly users with no sign-up required.
Product
Maya
Use cases
Headquarters
South Africa
Last updated
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What Maya does
The service connects users needing professional help with vetted attorneys from a trusted network. Maya covers 18 legal topic areas, from citizenship and constitutional rights to consumer law and road accidents. All responses are explicitly general legal information rather than legal advice. Legal Fundi partners with Black Sash, the Education and Training Unit, and the Social Change Assistance Trust, with the stated goal of improving access to justice for South African communities. The platform reports a 98% user recommendation rate.
What it does
Maya core capabilities
LegalFundi AI Advisor
Free WhatsApp AI chatbot answering legal questions 24/7.
Legal Dictionary
Reference glossary of legal terms and definitions.
Find Organisations
Connects users with vetted attorneys from trusted network.
Explore our data
Database of legal information across 18 topic areas.
Technical specifications
- WhatsApp chatbot
- AI-powered legal advisor
- Languages: English, Afrikaans, isiXhosa
- Based on Paralegal Manual 2025
- 24/7 availability
- 300k monthly users
Case studies
Verified customer results
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Pricing details
Maya pricing
Starting price
Pricing model
Free version
Completely free for all users with no sign-up required.
Product videos & screenshots
See Maya in action
Product interface
Maya Interface
Comparisons
Popular Maya comparisons
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Transparency
Maya sources
Pages used to generate and verify this profile.
FAQs
Frequently asked questions about Maya
Yes, Maya is completely free for all users with no sign-up required. It is Legal Fundi's free AI WhatsApp advisor designed to help people understand the law and answer legal questions on their phone, anytime, anywhere, as part of the organization's access to justice mission in South Africa.
Maya supports conversations in English, Afrikaans, and isiXhosa. Users can start a conversation with the AI legal advisor on WhatsApp and ask their legal questions in any of these three languages to receive guidance and understanding of their rights and legal steps.
No, Maya provides general legal information only and not legal advice. All information shared by Maya is based on the Paralegal Manual 2025, published by Legal Fundi, the Education and Training Unit, Social Change Assistance Trust, and Black Sash. Users needing professional assistance are connected with vetted attorneys.
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