OpenText Legal Knowledge Management: Knowledge Base software

OpenText Legal Knowledge Management uses AI-assisted search to look across structured and unstructured data held in an organisation's systems, including emails, contracts, matters, contacts, clients and projects. ⁣‌​⁠⁠⁠‌⁠‌⁠‌‌​‍‌​‌⁣Its predictive search applies concept analysis and supervised machine learning, backed by the OpenText MindServer AI-powered search engine, to retrieve similar content automatically. A rules-based categoriser applies metadata tags to incoming documents, and results can be displayed in simplified charts organised by content and metadata. The product searches more than 400 file types held in systems such as document management, billing, matters, profiles, dockets, email, file shares, intranets and portals. OpenText states that the architecture scales to billions of records and respects the native permissions of each source system. Single sign-on and secure integration with Microsoft SharePoint and OpenText Legal Content Management are also listed. It is aimed at law firms and legal teams. Described uses include locating internal expertise for existing clients and new pitches, building bid teams, reviewing how courts ruled in similar cases and examining attorney win-loss rates before particular judges. An off-cloud deployment option is listed. OpenText also offers professional, support, managed and learning services, a partner directory and premium support.