Sama Online Dispute Resolution: Case Management software
Suljhao, Magar Pyaar Se!
Sama is an Online Dispute Resolution (ODR) platform that helps businesses and individuals resolve disputes quickly, fairly, and entirely online. It enables services like online mediation, arbitration, and Lok Adalat, serving users across India with a panel of over 3000 neutrals.
Product
Sama Online Dispute Resolution
Use cases
Headquarters
India
Last updated
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What Sama Online Dispute Resolution does
Sama offers document-led case filing, OCR-based evidence review, case lifecycle dashboards, and LLM-powered transcription for service call recordings. Awards issued through Sama are legally binding decrees, with one upheld in Saket Court, New Delhi. The platform is ISO 27001 compliant with servers hosted in India and strong encryption. Sama partners with courts, government bodies, and private platforms, and has resolved over 34 lakh disputes with an average resolution time of 45 days.
What it does
Sama Online Dispute Resolution core capabilities
OCR-based Evidence Review
Uploads documents and maps document types using computer vision.
Document-led Case Filing
File cases directly via documents on the platform.
Detailed Insights across Cases
Dashboards track cases across the dispute lifecycle.
Transcription Support
Service calls recorded with instant LLM-powered transcripts.
Panel-based Appointment
Arbitrators and mediators appointed from 3000+ neutrals.
Secure & Trusted Platform
ISO 27001 compliant with India-hosted servers and encryption.
Technical specifications
- ISO 27001 compliant
- Servers hosted in India
- Strong encryption
- OCR and computer vision
- LLM-powered transcription
- 3000+ neutrals across 500+ districts
- Legally binding awards
- Mobile app available
Who it is for
Who Sama Online Dispute Resolution is built for
Target audience
- In-House Legal Teams
- Chambers & Individual Lawyers
Case studies
No case studies yet
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Trust & compliance
Sama Online Dispute Resolution security at a glance
Security certifications
Named enterprise customers
Pricing details
Sama Online Dispute Resolution pricing
Starting price
Pricing model
Free version
Consultation costs Rs. 2500 (Rs. 1000 promotional).
Product videos & screenshots
See Sama Online Dispute Resolution in action
Product interface
Sama Online Dispute Resolution Interface
Comparisons
Popular Sama Online Dispute Resolution comparisons
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Transparency
Sama Online Dispute Resolution sources
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FAQs
Frequently asked questions about Sama Online Dispute Resolution
Sama is an Online Dispute Resolution platform enabling online mediation, online arbitration, and online Lok Adalat. It helps businesses and individuals resolve disputes quickly, fairly, and completely online, with awards that are legally binding decrees enforceable through courts.
Sama reports an average resolution time of 45 days. Snapdeal resolved over 50% of all cases filed on Sama within 30 days via online conciliation, demonstrating faster outcomes than traditional adversarial legal processes for participating businesses and individuals.
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