ThinkLP: Case Management software
The most flexible Loss & Safety Intelligence Platform.
ThinkLP is a loss and safety intelligence platform combining case and incident management, audit software and exception-based analytics. It is aimed at loss prevention, risk and safety professionals, with a particular focus on retail. The platform brings incident capture, investigations, compliance audits and point-of-sale and inventory data into one place, so teams can run their department from a single system.
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ThinkLP
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What ThinkLP does
The Case Management module records cases, incidents, investigations and accidents in one central location. Reports can be captured from stores, web, mobile, hotlines, exception reporting and text messages. Organised retail crime incidents can be linked and submitted to law enforcement, with evidence gathered and shared with internal teams or police. Smart Audit supports compliance audits, from simple checklists to complex assessments, through desktop or mobile apps. Audits can be assigned to specific locations or employees, the module covers OSHA requirements, and a question scoring system drives actions based on responses. EBR & Analytics applies real-time exception reporting and alerts to POS, e-commerce, inventory and other data sources, with predictive analytics to show factors contributing to retail loss. The platform is aimed at loss prevention, risk and safety professionals. ThinkLP's website says it is used in over 120 countries and names retailers among its customers. Solutions pages also cover risk and safety, organised retail crime and human resources, including HR cases, background checks, employee training and HR dashboards. The analytics module connects data from any source, and an Integrations page is listed on ThinkLP's website navigation. Visitors are directed to request a demo or book a working session.
What it does
ThinkLP core capabilities
Enter Incidents & Accidents
Track cases, incidents, investigations and accidents in one location.
Link ORC incidents & Submit to Law Enforcement
Link organised retail crime incidents and share evidence with police.
Investigate Cases
Gather evidence and collaborate with internal teams or law enforcement.
Flexible Data Capture
Capture incident reports from stores, web, mobile and hotlines.
Compliance Audits
Manage and conduct compliance programme audits in one platform.
Dynamic Assignment
Assign audits to specific locations and employees.
OSHA Compliance
Capture the data needed to maintain OSHA compliance.
Score & Action Plans
Score audit questions and trigger actions from responses.
Exception Reporting
Real-time data analysis and alerts using AI models.
Inventory Analytics
Connect inventory data to identify trends and events.
Point-of-Sale Exceptions
Detect and alert on suspicious patterns in transaction data.
Omnichannel Loss Data
Integrate data from any source into a single view of loss.
Technical specifications
- Desktop and mobile apps for audits
- Real-time exception alerts using AI models
- Data integration from any source
Case studies
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Trust & compliance
ThinkLP security at a glance
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Named enterprise customers
Pricing details
ThinkLP pricing
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Comparisons
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Transparency
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FAQs
Frequently asked questions about ThinkLP
ThinkLP is aimed at loss prevention, risk and safety professionals. ThinkLP's website states that thousands of such professionals use it and that it has a strong focus on retail, with hundreds of top retailers among its customers. It is also used in over 120 countries, according to ThinkLP's website.
The Omnichannel Loss Data feature connects and integrates data from any source into a single view of retail loss. The Exception-Based Reporting and analytics module also connects inventory and point-of-sale data. An Integrations page is listed on ThinkLP's website navigation.
Smart Audit lets users conduct audits using either desktop or mobile apps. Audits range from simple checklists to complex assessments, and can be assigned to specific locations or employees as part of a program or on an as-needed basis.
Visitors are invited to request a demo or book a working session through the contact page to learn more about ThinkLP.
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