Webnyay is an online dispute resolution platform that runs conciliation and arbitration proceedings digitally, from initiating a claim to issuing the final award. It is aimed at individuals, businesses, institutions and government authorities seeking to resolve disputes outside court. The platform also offers an online arbitral institution service, grievance redressal intake and an AI suite for reviewing legal documents. Its stated focus is making justice accessible, efficient and online.
Product
Webnyay
Headquarters
India
Last updated
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What Webnyay does
Parties first attempt online conciliation, guided by experienced neutrals, in secure chatrooms with document exchange and video sessions. If no settlement is reached, parties can move to arbitration, submitting claims, evidence and arguments, with hearings and awards conducted virtually or in person under the Arbitration and Conciliation Act, 1996 and the Webnyay Arbitration Rules. An AI algorithm matches disputes with arbitrators and conciliators based on expertise, industry experience, past performance and neutrality metrics. Webnyay states that arbitral awards carry the same legal weight as court decrees. When selected by the parties, it acts as a neutral arbitral institution providing secretarial services, covering domestic and cross-border disputes. Its Compliance and Grievance Redressal offering uses Smart Forms for omni-channel grievance intake. Webnyay's website cites ISO 27001:2022 and data protection certification. The interface is multilingual and can be used from any device with an internet connection. Webnyay also lists empanelments and recognitions, including by the High Court of Bombay, the International Bar Association and the Reserve Bank Innovation Hub.
What it does
Webnyay core capabilities
Online Conciliation
Guided settlement via secure chatrooms, document exchange and video sessions.
Online Arbitration
Claims, evidence and awards, virtual or in-person, under the 1996 Act.
Effortless Proceedings Online
Full dispute journey digitised from initiation to final award.
AI-Powered Neutral Selection
AI matching of arbitrators and conciliators on expertise and neutrality metrics.
Online Dispute Resolution (ODR)
Positioned to cut legal fees and time.
Compliance and Grievance Redressal
Smart Forms for omni-channel grievance intake.
Webnyay AI Suite
AI review of legal documents to answer queries.
Institutional Offering
Secretarial services as a neutral arbitral institution, domestic and cross-border.
Technical specifications
- Web and smartphone access
- Multilingual user interface
- Secure chatrooms, document exchange and video sessions
- In-house ASR and STT technologies
- Virtual or in-person hearings
Who it is for
Who Webnyay is built for
Target audience
- In-House Legal Teams
Case studies
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Trust & compliance
Webnyay security at a glance
Security certifications
Named enterprise customers
Pricing details
Webnyay pricing
Product videos & screenshots
See Webnyay in action
Product interface
Webnyay Interface
Comparisons
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Transparency
Webnyay sources
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FAQs
Frequently asked questions about Webnyay
Webnyay says it serves individuals, businesses, institutions and government authorities involved in disputes. Its site states it is trusted by more than 200 businesses. Arbitrators, mediators and conciliators can register as neutrals through a form linked on Webnyay's website. Offerings cover online conciliation, online arbitration and compliance and grievance redressal.
It offers a Book a Demo option and highlights savings in legal fees, but gives no price points. Pricing details would need to be requested from Webnyay directly.
Webnyay states that arbitral awards issued through the platform carry the same legal weight as court decrees and orders, making them enforceable and final. Arbitration is administered under the Arbitration and Conciliation Act, 1996 and the Webnyay Arbitration Rules. Hearings and awards can be conducted virtually or in person.
Webnyay's website says the platform is designed and maintained to what it describes as the highest security standards. It cites ISO 27001:2022 and data protection certification and compliance. It states that security is embedded in its processes, but gives no further detail on encryption or access controls.
Webnyay describes its interface as user-friendly and multilingual, allowing parties to resolve disputes from any device. Webnyay's website says an internet connection and a smartphone or computer are all that is needed. Conciliation uses secure chatrooms and video sessions, and arbitration hearings can be held virtually or in person.
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