
Public records request management software
CivicPlus NextRequest is public records request management software, a single platform for handling the receipt, routing, redaction and release of public records. It runs the records request workflow through a modern online portal, aiming to increase efficiency and support compliance with transparency laws. It is aimed at local governments and public agencies that need to respond to requests on time and maintain resident trust.
Product
CivicPlus NextRequest
Use cases
Headquarters
United States
Last updated
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NextRequest covers the full records request process from start to finish. Requests are received through an online portal, routed to the appropriate staff, redacted where needed and released. The vendor describes the aim as streamlining the entire workflow within one platform. The product is designed for local governments and public agencies facing growing pressure to manage complex requests efficiently, meet transparency laws and provide timely access to information. CivicPlus NextRequest's website states that it helps reduce risk and foster resident trust. CivicPlus NextRequest's website reports usage figures of over 70,000 active users, about 1 million requests per year and over 300,000 documents redacted per year. These are vendor-reported figures.
What it does
Manages receipt, routing and release of records in one platform.
Modern online portal for handling public records requests.
Redacts records as part of the request process.
Releases records to requesters once processed.
Who it is for
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Product interface
CivicPlus NextRequest Interface
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FAQs
CivicPlus NextRequest's website describes NextRequest for local governments and public agencies that must manage public records requests efficiently and comply with transparency laws. It is presented as an all-in-one solution for public agencies that want to streamline requests, enhance transparency and improve efficiency.
It handles the public records request workflow in one platform, covering receipt, routing, redaction and release of records. Requests are managed through a modern online portal. CivicPlus NextRequest's website says this supports efficiency, compliance, risk reduction and resident trust from start to finish of the request process.
CivicPlus NextRequest's website says NextRequest supports compliance with transparency laws and helps local governments ensure timely access to information. It is presented as reducing risk and fostering resident trust.
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