Ctrl AI is a purpose-built platform for dispute resolution and legal case handling. It combines team expertise with AI-powered reasoning to analyze documents, emails, and call recordings, organizing evidence into searchable chronologies for teams handling disputes, complaints, claims, and litigation.
Product
Ctrl AI
Headquarters
United Kingdom
Last updated
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The platform applies configurable legal, policy, and regulatory logic to every case, ensuring consistent and repeatable decisions while keeping humans in control of assessments. It generates regulator-ready outputs with complete audit trails, supporting responses to customers and ombudsmen. Ctrl AI integrates with case management systems, CRMs, email platforms, and document repositories, operating as either a standalone platform or alongside existing tools. It serves ombudsman, ADR, employment, and housing dispute sectors.
What it does
Analyzes documents, emails, and recordings into searchable chronology.
Applies configurable legal, policy, and regulatory logic to cases.
Generates regulator-ready outputs with complete audit trail.
Connects operational platforms and document repositories into reasoning layer.
Who it is for
Case studies
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Trust & compliance
Security certifications
Named enterprise customers
Pricing details
Starting price
Pricing model
Free version
Tailored pricing based on case volume and complexity, via proposal.
Product videos & screenshots
Product interface
Ctrl AI Interface
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Transparency
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FAQs
Ctrl AI is assistive, not autonomous. The AI reads, organises, and drafts, but every assessment must be reviewed, edited, and verified by a human before any output is generated. The team retains full decision-making authority at every stage, ensuring human oversight of all AI-powered analysis and conclusions.
Pricing is tailored based on case volume and complexity. The team provides an indicative proposal aligned to the specific use case after an initial conversation. Most clients reportedly see return on investment within the first quarter of deployment, according to the company's own materials.
Yes. Ctrl AI integrates with case management platforms, CRMs, email systems, and document repositories. It can operate as a standalone platform or sit alongside existing tools. The company is also a Crown Commercial Service supplier, enabling public sector procurement.
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