LEX Reception is a legal answering and reception service that provides human legal receptionists to answer calls and chats, schedule appointments, qualify leads and intake new clients. It is a staffed service rather than software, and LEX Reception's website states it uses no bots or AI. It is aimed at law firms, including solo practitioners, that want calls, chats and intake handled at any hour, with English and Spanish support.
Product
LEX Reception
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What LEX Reception does
Receptionists answer calls and chats, schedule appointments, qualify leads and intake new clients around the clock. Calls are handled by people, and intake details are passed into the firm's CRM or case management system. Support is available in English and Spanish. Appointment booking syncs with the firm's calendar through Setmore Pro, with automated reminders and simple rescheduling. Firms also get a business phone number, live chat for website visitors and a mobile app for staying informed. The service is designed for law firms, with practice area pages covering criminal defence, family law, personal injury, immigration law, wills and estates, and bankruptcy. Testimonials come from attorneys running solo firms. LEX Reception's website shows logos of bar associations and law firms under 'In partnership with', including the State Bar of Texas, NACDL, LACBA, the State Bar of Wisconsin and the Pennsylvania Bar Association. Listed integrations include Clio, MyCase, Filevine, Smokeball, Lawmatics, PracticePanther, CloudLex, RocketMatter, LawPay and CosmoLex. The company reports an independent survey of 6,000 respondents by OnePoll, finding that 89% of people would rather speak to a real person than AI when contacting a law firm. Security, data handling and setup details are not described beyond a privacy policy link.
What it does
LEX Reception core capabilities
24/7 legal reception
Professional legal receptionists handle calls, chats and intake around the clock.
Bilingual support
Reception services available in English and Spanish.
Welcome new clients any time
Captures qualified new client details day and night, sent to your CRM.
Appointment scheduling
Receptionists book appointments 24/7 against your calendar availability, with reminders.
Scheduling software
Setmore Pro included with every LEX plan.
Business phone number
One professional point of contact for clients.
Mobile app
LEX Reception app for staying informed while on the move.
Live chat
Website visitor chats handled 24/7 by the reception team.
Technical specifications
- Integrations: Clio, MyCase, Filevine, Smokeball, Lawmatics
- Integrations: PracticePanther, CloudLex, RocketMatter, LawPay, CosmoLex
- Languages: English, Spanish
Who it is for
Who LEX Reception is built for
Target audience
- Chambers & Individual Lawyers
Team size
- 1-10
Case studies
No case studies yet
LEX Reception doesn’t have a client-confirmed case study on DreamLegal yet. Try exploring different products for exploring case studies.
Trust & compliance
LEX Reception security at a glance
Security certifications
Named enterprise customers
Pricing details
LEX Reception pricing
Starting price
Pricing model
Free version
Flexible, scalable plans for every law firm, with prices not listed on LEX Reception's website. Every LEX plan includes Setmore Pro scheduling.
Product videos & screenshots
See LEX Reception in action
Product interface
LEX Reception Interface
Comparisons
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Transparency
LEX Reception sources
Pages used to generate and verify this profile.
FAQs
Frequently asked questions about LEX Reception
It describes flexible, scalable plans for every law firm, with a View plans link to registration. Every LEX plan includes Setmore Pro scheduling.
It is designed for law firms, including solo practitioners whose testimonials appear on LEX Reception's website. Practice area pages cover criminal defence, family law, personal injury, immigration law, wills and estates, and bankruptcy. Reception is also offered in English and Spanish.
LEX Reception's website lists integrations with Clio, MyCase, Filevine, Smokeball, Lawmatics, PracticePanther, CloudLex, RocketMatter, LawPay and CosmoLex. Client details captured during intake flow directly into your CRM or case management system. Calendar scheduling runs through Setmore Pro. A View all link leads to a full integrations page.
Calls are answered by professional legal receptionists, with no bots or AI. Receptionists answer calls, schedule appointments, qualify leads and intake new clients day and night. A business phone number gives clients one point of contact. The company describes its service as 100% human support.
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