
Power communications governance with a unified, intelligent platform across the flow of work.
Arctera Insight Surveillance is a communications governance product. Arctera Insight Surveillance's website describes it within the Arctera Unified Platform, a compliance intelligence platform that captures communications, archives them immutably, supports surveillance for conduct and regulatory risk, and handles eDiscovery from one system. It is aimed at compliance, legal, risk, and IT teams in enterprises that need consistent oversight and defensible records.
Product
Arctera Insight Surveillance
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The platform is built on a unified data foundation in which communications are captured once and preserved with content, metadata and context at creation. Its five modules are Capture, Classify, Archive, Surveillance and Discover. Classification applies AI-driven and rule-based models, along with pre-built policies, at ingestion. Archive keeps a WORM-compliant record with retention, disposition and audit logging. Surveillance generates alerts for review, prioritisation and escalation, and includes transcription and translation of voice and multilingual content. Discover supports early case assessment, review and production from a single system. Arctera Insight Surveillance's website positions the product for compliance, legal, risk and IT teams, and names compliance and regulatory teams and surveillance and conduct risk teams as intended users. Supported sources span collaboration tools, email and storage, file sharing, mobile and off-channel messaging, AI tools and financial platforms. Arctera Insight Surveillance's website states the aim is to reduce the need to move, duplicate or reconstruct data during audits and investigations.
What it does
Ingests communications at creation from more than 130 sources.
Applies AI and rule-based policies to communications at ingestion.
Stores communications in an immutable, WORM-compliant central record.
Generates risk alerts for review, prioritisation and escalation.
Supports early case assessment, review and production for eDiscovery.
Who it is for
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Product interface
Arctera Insight Surveillance Interface
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FAQs
Arctera Insight Surveillance's website says the platform serves compliance, legal, risk and IT teams. It names compliance and regulatory teams, along with surveillance and conduct risk teams, as intended users. It is described for enterprise communications and data, where the aim is consistent oversight, defensible records and reliable access to information across workflows.
Listed connectors include Microsoft Teams, Slack, Zoom, Webex and RingCentral for collaboration, Microsoft Exchange, Microsoft 365 and Gmail for email, and SharePoint, OneDrive, Google Drive, Box and Dropbox for file sharing. Mobile and messaging sources include WhatsApp, WeChat and Telegram. AI sources include Microsoft Copilot and ChatGPT.
Communications are captured once into a unified data foundation and preserved with full context. The archive is described as immutable and WORM-compliant, with policy-driven retention, disposition and audit logging applied at ingestion.
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